Dear Readers,

Perhaps you remember 10-15 years ago having to make room on your bookshelves for all the books about 6 Sigma, lean organizations, satisfaction, continuous improvement, etc.

Today, our shelves are bursting with information on change management, leadership development, technology-delivered training, teams, knowledge management, intranets, and more. As the intermediary between management's vision and the human capital needed to do the work, the HR/Training Executive's role continues to evolve. This month's selections address new concepts,  fundamentals and remind us about the importance of culture, recognition and  people management. I hope you bought more bookshelves!

Integrating Customers, Culture and Capability
By Robert Blaha & Charlie Johnson

Learning executives are often faced with CEOs asking, "Now that we have defined the strategy, how will we execute?" How do we bring business strategy to life and yield outstanding business results? As Peter Senge stated, "Many leaders have personal visions that never get translated into shared vision that can galvanize an organization. What has been lacking is a discipline for translating individual vision into shared vision. So, what is the discipline, the methodology and, ultimately, the structure that brings it all together?   Learn More

Making It Stick
By Lynda Ford

One of the training quandaries of executives and managers is, "Will there be a return on this investment? Will people that attend the program actually use the tools to strengthen the organization? Will this training stick?" Good questions. Not so easy answers. There are ten undisputable, undeniable facts to making it stick.  Learn More 

The Learning Matrix: Just-in-Time Training Is Not Just From the Movies
By Massood Zarrabian

In the popular movie "The Matrix" there is a scene where two of the characters, Trinity and Neo, are looking at an empty M-109 military helicopter upon a roof top. When asked if she can fly it, Trinity replies, "Not yet," and immediately makes a call from her cell phone to obtain the necessary pilot training program. Moments later, all of the necessary information surges into her brain and the two take off. Although fictional, the scene embodies a training need many organizations face: delivering critical information to employees in a just-in-time manner, regardless of where they are, what time it is, and in what form the information is required.  Learn More 

Total Rewards: A Three-Legged Platform Toward Improved Productivity
By Brent Longnecker, Nicole Shanklin

Hiring and retaining employees used to be a fairly straightforward process. An employer would hire a qualified candidate for a job, and the employee would receive compensation in exchange for services rendered. If that employee remained on the job for any length of time and continued to perform at or above expectations, they would be rewarded for company loyalty with money, promotions, or other incentives. Learn More

Mismanaging Human Resources Management Can Strangle Your Business
By Frances Wright

Human resources management is particularly critical to the services industry because it is the means of billing the client - it parallels the machinery and raw materials in the manufacturing industry without which there would be no product. FRANCES WRIGHT, operations director at FHC Strategic Communications, says that managing this resource is critical to ongoing business and profitability.  Learn More 

What's New?

Elearning! Magazine is launching in October 2004. The magazine will address technology-enable knowledge management at an executive level. Each issue features real life case studies, techniques and strategies plus the market trends and analysis against which to benchmark. Learn More

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