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  November 30, 2005


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Dear Readers,

As the year comes to a close, one cannot help but look forward optimistically to 2006 plans and beyond. Training, as a profession, is vital to every organization. It is where people, technology, strategy, leadership, content and purpose all intersect.

We invite you to help us learn what you need to know and would value reading about in the coming year. Please take a few minutes and participate in our 2006 Training Topics and Business Climate Survey.



The CLO’s Role: Incorporating Change
Culture Shock 
Make Every Employee Count with Organizational Alignment
The Coming Knowledge Drain
The Corporate University: Alive and Well

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As always, thank you for your involvement and continued dedication to training!

John Quincy, Editor

The CLO’s Role: Incorporating Change
By Maryann Billington

In recent years, many organizations have carved out a role for the chief learning officer, who charts the path for learning and organizational development. What often differentiates this C-level position from that of training directors is a role in corporate performance and the added responsibility to change behavior that can affect the company’s bottom line. What distinguishes an effective CLO may be the ability to generate change that stands the test of time. For change to become ingrained in the practices and values of the company, the CLO must be passionate and bold enough to stimulate the change—and then be patient and methodical enough to motivate employees to adopt it.
 Learn More


Culture Shock
By Kevin Featherly

Kevin Wilde remembers the first time he transgressed against a new corporate culture. Several years ago, Wilde left General Electric, where he had helped guide employees through a number of company acquisitions, to become the chief learning officer (CLO) at Minneapolis-based General Mills. One day, about a week into his new job, he addressed his fellow General Mills managers in a meeting, pouring out his thoughts on several issues he felt needed to be discussed. Behavior like that was routine at GE. But it wasn't at the Midwestern food giant, and the reaction he got was markedly different. Learn More


Make Every Employee Count with Organizational Alignment
By Adam Miller

In order to achieve a competitive edge, you must ensure that you have the right people doing the right job at the right time. Establishing organizational alignment ultimately ensures that your workforce is focused on achieving the overall organizational goals.

Complete alignment is a vital component for any company looking to maximize the performance of its workforce and is achieved by setting enterprise-level goals, coordinating business unit and individual employee goals, and day-to-day activities, in order to meet the company's overall objectives.   Learn More


The Coming Knowledge Drain
By Patrick J. Kiger

Offering flexibility may help persuade workers to stay on longer, but some firms might have to revamp the way they do business in order to cope with the exodus. Imagine having to deal with this nightmare scenario: One-fifth of the executives, managers and workers with critical skills that your company needs to survive have walked out the door. Learn More


The Corporate University: Alive and Well
By Sue Todd

The corporate university is far from dead. Certainly the Old Model is Long Gone . . . But You Should See What They’re Doing Now. In fact, given the importance placed on people as a source of competitive advantage, it is a living, breathing, and, by extension, ever-changing contributor to the success of their organizations – and will continue to be so for a long time. Learn More



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