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May 21, 2003
This issue of WorkplaceXpert marks our first anniversary! It is an exciting time for us, made more so by the kinds words of appreciation, encouragement and criticism we receive each month from our readers.
As we approach the midpoint of the year, it is important for us to check in with the profession and find out what you are doing and how we can help you in your workplace? How's business? How are your plans progressing? What are the burning issues workplace experts like you are facing? We really want to know.
Please take our brief survey today by clicking here. We will report results in our freshly re-designed newsletter, incorporating your suggestions, next month.
We are delighted to continue to offer training and HR professionals this newsletter free of charge. (WorkplaceXpert is not a Website - although it acts like one.) You have to subscribe to continue to receive WorkplaceXpert! If you have not yet signed up, please click here and submit the registration form. If you have subscribed, please forward this to an associate who would value the content.
Articles in this month's issue:
Clicking Towards Compliance
7 Steps to Ensure Your Competency Based Programs Really Are Competent!
Measures of Learning Effectiveness
Can You Measure Return on Knowledge?
Scenario-Based E-Learning Model: A CDC Case Study
As always, thank you for your involvement and continued dedication to training!
- John Quincy, Editor
Clicking Towards Compliance
By Margaret Driscoll
As the government pays closer attention to the way America does business, corporations are being held more accountable for the accessibility of their organizations' information. Increasing amounts of new regulations and federal mandates, such as HIPAA and the USA Patriot Act, are demanding that companies revamp their current processes and systems to address escalating concern over national security. Failure to meet the deadlines for compliance may lead to severe penalties, such as heavy fines and even the suspension of practice licenses. (LEARN MORE)
7 Steps to Ensure Your Competency Based Programs Really Are Competent!
By Jeff Daum
Recently a number of organizations have implemented competency based HR programs with varying degrees of success. While there is no "silver bullet" that works for every organization, there are seven steps you can take to increase the probability of a competent outcome. (LEARN MORE)
Measures of Learning Effectiveness
By Michael Brannick
There is no question about it. Training and development is gaining attention in Corporate America. The industry is growing and changing to achieve a variety of goals, from satisfying immediate employment skill shortages to meeting organizations' long-term strategic needs.
Although many CEOs value training because they believe it strengthens the organization and serves as a retention tool, not many are clear on how to measure the return on the investment (ROI). With increased pressure to justify expenses, CLOs are looking for ways to show improved bottom-line results. (LEARN MORE)
Can You Measure Return on Knowledge?
By Kim Ann Zimmermann
It has always been a little tricky to cost justify a KM system. How can you measure the value of knowledge? It's not the same as, say, scrimping on office supplies or watching your travel expenses more carefully. Those kinds of cost-cutting measures have an immediate impact on the bottom line. It's harder to place a dollar figure on sharing data because the benefits are often realized over time.
Adding to the difficulty in calculating a KM system's return on investment is that it is not just a matter of installing new software. Maximizing your KM investment requires a change in business processes and practices-where the benefits are not often obvious or immediate. (LEARN MORE)
Scenario-Based E-Learning Model:
A CDC Case Study
By Nancy Gathany and Jeanette Stehr-Green
Whether it's a Web-delivered tutorial, a simulation of a virtual world via CD-ROM, or a simple interactive lesson downloaded from the Web, research shows that well-designed e-learning is effective. One form of e-learning that piques learners' as well as developers' interest is educational simulations. Simulations range in complexity from a straightforward reproduction of a software program to more intricate representations of complex environments such as an interactive community of workers. Educational simulations are designed to give learners an opportunity to practice their knowledge and skills in a risk-free environment. However, not all training needs can be met by simulations, and building simulations can be challenging for novice developers. (LEARN MORE)
What’s New?
CLO Magazine is expanding its publication schedule to monthly starting this fall.
ASTD is announcing their Annual BEST Awards program. The ASTD awards honor individuals for their impact on the workplace learning and performance profession and contributions to ASTD. The awards also provide organizations with an opportunity to showcase best practices and results achieved through learning and performance.
Reminder: If you have not yet taken our survey, your input is requested. It should just take a few minutes to go through, and will be most helpful in shaping the editorial content for the next year.
NEXT MONTH - We are constantly searching our industry resources for other practical ideas to help you be an effective workplace expert! If you have topics you wish explored, or resources to share, for future editions, please forward them to me. JQ
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