Dear Readers,

Here we are at the end of another great year, and we have put together a terrific year-end issue of WorkplaceXpert.

As the year comes to a close, we optimistically look forward to 2006 plans and beyond. Training, as a profession, is vital to every organization. It is where people, technology, strategy, leadership, content and purpose all intersect.

We would love to hear from you if you have not yet responded to our survey. Your opinions and feedback are still welcome! If you have a few moments, please participate in our   2006 Training Topics and Business Climate Survey.

We are delighted to continue to offer training and HR professionals this newsletter free of charge. (WorkplaceXpert is not a Website - although it acts like one.) You have to subscribe to continue to receive WorkplaceXpert ! If you have not yet signed up, please click here and submit the registration form.

As always, thank you for your involvement and continued dedication to training.

HAPPY NEW YEAR! - John Quincy, Editor

Project Management: Techniques for Adaptive Action
By J. LeRoy Ward

Managers, executives and probably even some CLOs have long viewed project management as a tactical, operational endeavor, with which they have had mixed success. But a quiet revolution has been taking place over the past decade that has propelled project management to the top of many CEO’s agendas. The reason is simple: Strategic objectives are realized through projects. If we can’t do projects well, we won’t meet our goals. Learn More

Making Knowledge Management Work
By Jack Gordon

Now that they know what NOT to do, clever companies are finding ways to capitalize on the promise of KM. Knowledge management came out of the starting gate hard and fast as a hot concept of the 1990s, but faded in the backstretch. To many organizations, knowledge management (KM) began to look like one of those grandiose business panaceas that sounds great on paper but doesn't work in practice. Learn More

20 Thoughts on Dealing with Management
By Geoff Bellman

This article comes from a list I use when talking with trainers, consultants and staff managers about personal and departmental effectiveness. I'm presenting it with the intent of stirring some useful ideas in you. The list is not so much about techniques as it is about intentions; it's not so much about methodology as it is about style. These 20 thoughts have been useful in helping explain to myself both why I am effective and ineffective. Learn More

Designing an Effective Certification Program
By Kaliym Islam

Your software company is considering creating a new revenue stream. The company has a 90% market share and management believes that it can leverage this position by charging its customers to become certified as power users of its suite of applications. The conventional thinking is that the internal service desk employees should also be certified so that they are better able to handle the calls that come in. Management wants the program up and running when the latest version of the software is released in nine months. Naturally the next step in the process is to call in the training department and have them use their training expertise to lead the development of the certification program, right? Wrong.  Learn More

Learning Management Systems Versus Course Management Systems 
By Saul Carliner

One question that vexes many e-learning specialists is, “What is the real difference between course management systems (CMSs), like WebCT and Blackboard, and learning management systems (LMSs), like NetDimensions EKP, Saba, and SumTotal?” Here’s a description of what LMSs are and the issues that arise when using them, followed by a similar discussion of CMSs.
Learn More

You are being sent this message as a subscriber to:

WorkplaceXpert
106 West Water Street, Suite 201
St. Paul, MN 55107
651-292-0156
www.workplacexpert.com

If you wish to FORWARD this newsletter to a friend, please follow this link.

If you wish to UNSUBSCRIBE from this newsletter, follow this link. You may also send a reply email message with UNSUBSCRIBE in the subject line.