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  April 28, 2005 


IBM Executive Strategy Report
Employee Self-Service

 

Dear Readers,

Training and HR professionals seem to always be in the middle of it all. Our multi-tasking role is to be planner, developer, manager, implementer and evaluator all at the same time.

This month's article selections address the trainer's role for something that is often out of our control - Management.

We trust you will value these ideas on how to help shape the direction for your organization to one that is ethical, fair and successful.


Workplace Ethics – A Crisis of Leadership
Improving Strategic Implementation From the Middle 
Managing Diversity for Success
Are You Ready for E-Learning?
How Do You Know?
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As always, thank you for your involvement and continued dedication to training!

John Quincy, Editor

Workplace Ethics – A Crisis of Leadership
By Robert Rosell

Human resource and training departments have a long history of playing a critical role in tackling difficult social issues at work. There has been a confluence of sad and painful situations, all caused by people at work making terrible ethical decisions. On the business side, some of the largest corporations in the United States have fallen victim to the belief that the ethical choices we make will somehow remain invisible. Learn More


Improving Strategic Implementation From the Middle
By Lisa Haneberg

Improving the results and effectiveness of the middle-management team can result in quick and positive results. It is more important than ever for companies to execute well and flexibly change to meet emerging needs and opportunities. The competition has never been so fierce and global.

Chief learning officers interested in optimizing strategic implementation will want to have strategies and programs in place to strengthen middle-management capacity. Learn More 


Managing Diversity for Success
By Elizabeth K. McArthur

Businesses that fail to successfully manage diversity will suffer economic and social consequences. A workplace culture that allows low morale, employee turnover, harassment, discrimination, absenteeism, and disruption to work teams results in a loss of productivity. When individuals are marginalized or isolated by their co-workers and/or managers because of cultural differences, the outcome is a loss of productivity, business opportunities and the potential for charges of harassment and discrimination. Learn More


Are You Ready for E-Learning?
By Karl M. Kapp

An excellent method for pinpointing the needs of your organization and for developing an accurate list of requirements is to conduct an E-Learning Readiness Assessment. Selecting an LMS or an e-learning solution for your organization involves wading through a quagmire of hype, hyperbole, and technological mumbo jumbo. There are literally hundreds of suppliers that sell all kinds of e-learning tools and products—each having its own vices and virtues. Learn More


How Do You Know?
By Sam Shriver

Simply stated, management can be the driving force of implementing training, but it can also stall to a point where the training becomes lost and is never implemented. In order for transfer of training to take place, managers must be supportive of—or at least neutral to—the idea of change. Any reluctance on management's part can almost ensure that new learning will never be incorporated into the workplace.
 Learn More

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